Library Appointments

Starting Wednesday, September 16th library appointments will be available Monday and Tuesday at 2pm, Wednesday and Thursday at 5pm, and Friday at 2pm.

Guests will have two hours to use library computers, print/copy, browse the collection, and check out materials. Saturday appointments will be for computer use only at 10am.

Our popular “Take Out & Delivery” pickup service and virtual programming are also continuing at this time.

In order to properly quarantine all materials, all items must be returned to the external return slot accessed from the parking lot; returns will not be accepted inside the building.

Library staff are excited to see you and provide as much service as safely possible. Call and make an appointment today, then check back here for more updates as we continue the process of re-opening.

To make an appointment, please call the library at (203) 245-7365. Appointments will be taken up to five days in advance. Please read the following guidelines before your appointment:

Guests with appointments will be met at the Library’s Boston Post Road entrance for check-in and will exit to the parking lot. Aisles are marked for one-way traffic and many other health and safety precautions are being taken in accordance with the Governor’s guidelines for public libraries.

In order to comply with the Governor’s guidelines and keep our community safe, the following rules will be enforced:

  • Library use is not allowed by anyone experiencing COVID-19 symptoms, including cough, shortness of breath, or any two of the following symptoms: fever, chills, shaking, muscle pain, headache, sore throat, new loss of taste or smell.
  • Hands must be sanitized upon arrival, or a new pair of gloves may be worn.
  • Masks must be worn over nose and mouth at all times when in the building.
  • Six feet of distance must be maintained from all other library users and staff members.

In addition to these guidelines, please note:

  • Computer help is not available. Printing and copying fees will be temporarily suspended, donations welcomed.
  • Bathrooms are not available at this time.
  • Seating, meeting rooms, study spaces, and proctoring are not available.
  • Magazines are available for check-out. No newspapers are available at this time.
Answers to Frequently Asked Questions
  • Why aren’t bathrooms available?
    • Sector guidelines for public libraries require that bathrooms must be “cleaned multiple times a day and hourly during busy times.”  Although the library is cleaned daily by a custodial service, the Scranton Library does not employ fulltime custodial staff who would be able to clean our facility throughout the day. Therefore, in order to re-open the library in compliance with the Governor’s sector guidelines bathrooms must remain closed at this time.
  • Why isn’t computer help available?
    • In order to maintain 6 feet of distance at all times, staff are not able to stand closer than 6 feet to a patron while they’re using the computer or touch any computer while it’s in use. We will offer as much computer assistance as possible from 6 feet away, but this will unfortunately limit our ability to help with very many computer issues at this time.
  • Why aren’t seating areas, meeting rooms, and study rooms available?
    • Sector guidelines for public libraries require routine cleaning of frequently-touched equipment and shared surfaces throughout the library.  Although the library is cleaned daily by a custodial service, Scranton Library does not employ fulltime custodial staff who would be able to clean our facility throughout the day. In addition, Scranton Library must ensure that a consistent supply of required and specific COVID cleaning supplies be made available to visitors at shared equipment, e.g., computers, copiers, self-checkout machines, and commonly used surfaces such as tables and chairs. Due to the current difficulty in acquiring these specific supplies the library is working to limit the number of high-touch surfaces such as seating areas, meeting rooms, and study rooms. We will make more areas of the library available as soon as possible.
  • Can I come to the library/send my child to the library to study?
    • Due to social distancing guidelines and other limitations, we have very few computers available and no additional seating, so inside the library is not currently a good place to sit and study or participate in virtual learning. However, we do invite you to use our free WiFi from our garden area, our patio, and our parking lot. We look forward to offering quiet study spaces as soon as possible for all of Madison’s students and lifelong learners.
  • Can I bring my laptop to the library to print or use the WiFi?
    • Yes, you’re welcome to bring your laptop with you to use during your library appointment. Please be advised there is currently no seating available for the reasons noted above, however there is a counter near the public computer area than can be used and both our WiFi and wireless printing are available.
  • I parked in the library’s new parking lot, why do I have to walk to the Boston Post Rd. door to check-in for my appointment?
    • In accordance with the Governor’s guidelines we have designated one door as an entrance and one door as an exit, in order to create a one-way flow of traffic. The Boston Post Rd. door was chosen as the entrance to avoid congestion at the parking lot door where library users arrive to pick up materials through our Take-Out & Delivery service. Additionally, this will mean you are closer to your car when you leave the library carrying a large stack of books!

The Scranton Library is now fine free!

All Scranton library items will be free of overdue fines beginning in July 2020. Past fines on Scranton library items will be waived. However, replacement costs for lost items must still be paid.   

The Scranton Library believes that no one should feel discouraged from using library resources because of overdue fines. We want all community members to have easy access to lifelong learning and everything the library has to offer!

Now offering Take Out & Delivery

TAKE OUT: Holds may now be placed online or by calling (203) 245-7365. Library users will be notified via e-mail when materials have arrived.

When you receive your notification e-mail please wait until the next business day and then stop by the library during our Take Out hours (see below). Your items will be waiting for you on a table by our new main entrance, conveniently packaged in a paper bag with your name on it. You will have 7 days to pick up your hold, if you need more time please contact our Circulation Department at (203) 245-7365.

PLEASE NOTE: We ask that you do not touch any bags other than your own. Please wear a mask and maintain social distancing during pick up.

DELIVERY: Madison seniors are able to have library materials delivered to their home by contacting the Madison Senior Center at (203) 245-5627 and requesting a volunteer pickup.

HOURS: Monday & Tuesday 10 am – 5 pm, Wednesday & Thursday 1 pm – 8 pm, Friday 10 am – 5 pm, and Saturday 10 am – 1 pm.

RETURNS: All library materials may be returned to our drive-through book return located at the back of the building. NO RETURNS may be made to the pick-up tables. Returning items to the book return enables us to properly quarantine materials to prevent the spread of COVID-19. 


In addition to these new library services, the library will continue to offer virtual programming, provide information services via e-mail and phone, and families can participate in Summer Reading activities online and at home.

We encourage everyone to sign up and receive Library news via e-mail for the most up to date information regarding Scranton Library Takeout & Delivery services and to receive notice of our next phase of re-opening.

Scranton Library COVID-19 Closure

Starting Wednesday, September 16th the library will be open by appointment. Click here for full details.


August 31st update regarding library operations: Click Here


Hold pick up services are now available! Details on our new “Take out & Delivery” services can be found here.


June 17th update regarding library reopening plans: Click Here


We at the Scranton Library want you to know that we take the health and well-being of our staff and patrons seriously. For that reason, the Scranton Library will be closed to the public effective Monday, March 16thOur book drop is closed but be assured that no late fees will be charged while the library is closed. All of our programs have also been suspended.

While the library is closed we invite you to explore everything we have to offer on our website. You can download e-books and audiobooks on Overdrive, stream movies on Kanopy, or browse magazines and find audiobooks on RB Digital.

We know a lot of people in our community have questions about the coronavirus, and as librarians, it’s our job to find you reliable answers. Here we have compiled some essential information to help you make informed decisions about your health.

What is COVID-19, or novel coronavirus?

The novel coronavirus is a flu-like respiratory illness. While there are many types of human coronaviruses, COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans.

Trusted information sources:

The Madison Health Department has a page with information about the outbreak that contains many helpful tips and links to further information.

The U.S. Centers for Disease Control (CDC) has set up a website — accessible in English and Spanish — with a range of information about the current risk to the public, symptoms to watch for, prevention, testing, and advice for schools, communities, and businesses.

What can you do now to stay healthy?

To help slow the spread of this virus, people are being asked to:

  • Wash your hands frequently. Wash with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home and away from others if you are sick.
  • Clean and disinfect objects and surfaces frequently.
  • Cover your mouth and nose when you cough or sneeze.