Library Appointments

Starting Wednesday, September 16th library appointments will be available Monday and Tuesday at 2pm, Wednesday and Thursday at 5pm, and Friday at 2pm.

Guests will have two hours to use library computers, print/copy, browse the collection, and check out materials. Saturday appointments will be for computer use only at 10am.

Our popular “Take Out & Delivery” pickup service and virtual programming are also continuing at this time.

In order to properly quarantine all materials, all items must be returned to the external return slot accessed from the parking lot; returns will not be accepted inside the building.

Library staff are excited to see you and provide as much service as safely possible. Call and make an appointment today, then check back here for more updates as we continue the process of re-opening.

To make an appointment, please call the library at (203) 245-7365. Appointments will be taken up to five days in advance. Please read the following guidelines before your appointment:

Guests with appointments will be met at the Library’s Boston Post Road entrance for check-in and will exit to the parking lot. Aisles are marked for one-way traffic and many other health and safety precautions are being taken in accordance with the Governor’s guidelines for public libraries.

In order to comply with the Governor’s guidelines and keep our community safe, the following rules will be enforced:

  • Library use is not allowed by anyone experiencing COVID-19 symptoms, including cough, shortness of breath, or any two of the following symptoms: fever, chills, shaking, muscle pain, headache, sore throat, new loss of taste or smell.
  • Hands must be sanitized upon arrival, or a new pair of gloves may be worn.
  • Masks must be worn over nose and mouth at all times when in the building.
  • Six feet of distance must be maintained from all other library users and staff members.

In addition to these guidelines, please note:

  • Computer help is not available. Printing and copying fees will be temporarily suspended, donations welcomed.
  • Bathrooms are not available at this time.
  • Seating, meeting rooms, study spaces, and proctoring are not available.
  • Magazines are available for check-out. No newspapers are available at this time.
Answers to Frequently Asked Questions
  • Why aren’t bathrooms available?
    • Sector guidelines for public libraries require that bathrooms must be “cleaned multiple times a day and hourly during busy times.”  Although the library is cleaned daily by a custodial service, the Scranton Library does not employ fulltime custodial staff who would be able to clean our facility throughout the day. Therefore, in order to re-open the library in compliance with the Governor’s sector guidelines bathrooms must remain closed at this time.
  • Why isn’t computer help available?
    • In order to maintain 6 feet of distance at all times, staff are not able to stand closer than 6 feet to a patron while they’re using the computer or touch any computer while it’s in use. We will offer as much computer assistance as possible from 6 feet away, but this will unfortunately limit our ability to help with very many computer issues at this time.
  • Why aren’t seating areas, meeting rooms, and study rooms available?
    • Sector guidelines for public libraries require routine cleaning of frequently-touched equipment and shared surfaces throughout the library.  Although the library is cleaned daily by a custodial service, Scranton Library does not employ fulltime custodial staff who would be able to clean our facility throughout the day. In addition, Scranton Library must ensure that a consistent supply of required and specific COVID cleaning supplies be made available to visitors at shared equipment, e.g., computers, copiers, self-checkout machines, and commonly used surfaces such as tables and chairs. Due to the current difficulty in acquiring these specific supplies the library is working to limit the number of high-touch surfaces such as seating areas, meeting rooms, and study rooms. We will make more areas of the library available as soon as possible.
  • Can I come to the library/send my child to the library to study?
    • Due to social distancing guidelines and other limitations, we have very few computers available and no additional seating, so inside the library is not currently a good place to sit and study or participate in virtual learning. However, we do invite you to use our free WiFi from our garden area, our patio, and our parking lot. We look forward to offering quiet study spaces as soon as possible for all of Madison’s students and lifelong learners.
  • Can I bring my laptop to the library to print or use the WiFi?
    • Yes, you’re welcome to bring your laptop with you to use during your library appointment. Please be advised there is currently no seating available for the reasons noted above, however there is a counter near the public computer area than can be used and both our WiFi and wireless printing are available.
  • I parked in the library’s new parking lot, why do I have to walk to the Boston Post Rd. door to check-in for my appointment?
    • In accordance with the Governor’s guidelines we have designated one door as an entrance and one door as an exit, in order to create a one-way flow of traffic. The Boston Post Rd. door was chosen as the entrance to avoid congestion at the parking lot door where library users arrive to pick up materials through our Take-Out & Delivery service. Additionally, this will mean you are closer to your car when you leave the library carrying a large stack of books!
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